Our buddy Zach Corn is a wealth of information, in this case he shares some solid thoughts on customer service. Read on! Why Customer Service in this Industry is Specific. So much customer service advice comes riding on the coattails of the old adage “A Customer is Always Right”. And there is no quicker way…
Rob Dubow, an industry giant, just passed away after a long illness at his home in Minnesota. He started Dubow Textile in 1991. He had a brilliant business mind and a brilliant production mind. His facility was the most impressive facility I have ever set foot in, the best of the hundreds I’ve seen. He…
A bit hidden in a letter today from S&S CEO Frank Myers to customers was this tidbit, “Following a thoughtful evaluation, we have determined that we will gradually exit the apparel decorating business (an alphabroder offering), with the expectation that this will be completed by the end of March 2025. ” A big fear in…
Ink Kitchen and Printing United have joined forces at the Expo and tonight will have a great night of music for a great cause and it will be right in the convention center. In the back of South Hall there is a big atrium to be turned into a concert venue for a few hours…
…and then there were two. The big three in apparel distribution are SanMar, Alphabroder, and S&S. Well, no longer is that true as number 3 bought number 2 and let’s hope it doesn’t ever go to one. More details later, but one venture capital fund paid another lots of money and now we will buy…
You can read the Gildan press release here. Somewhat surprisingly sales for Gildan were up 6% in activewear for the second quarter compared to last year. Part of that they say is from a “favourable mix driven by higher replenishment of fleece by North American distributors ahead of peak selling season. Furthermore, strong activewear sales…
Hanesbrands Inc. announced the sale of Champion Products and that’s the name and “certain operating assets” to the Authentic Brands Group for a pretty penny, i.e. 1.2 Billion (with a “B”) dollars with another 300 million bucks if certain other things go well. You can read their press release here. In a very rough way…
New England PrintFest is coming to Mirror Image in an oh-so-conveniently located facility in RI on the MA border. It’s an easy drive on 95 or 495 from Northern Jersey to Maine, fly into Boston or Providence. June 21 and 22, come for either day or both. The emphasis will be to get into it…
In a press release yesterday Gildan announced Glenn Chamandy was re-appointed as President and CEO and Michael Kneeland appointed to serve as Chair of the Board of Directors. This came on the heels of shareholder activism by investment firm Browning West, and release two weeks ago of personal information about CEO Vince Tyra, alleging an…
Gildan announced first quarter results. Basically you can read the details in the link above but it is business as usual, no planned capital investments and they expect a modest but profitable 2024. Actually for the doom and gloom I heard from some parts of our industry, this is probably pretty good news as Gildan’s…
