How difficult can it be to answer the phone? Apparently for some people, very difficult. I called an old established business today, searching for garments for a large beverage company customer. The person answering the phone made me feel like I was bothering both her and the company. That is a great way to make…
A garment dyed shirt is a wonderful thing, comfortable and they come in beautiful colors. However, there are a few limitations that go along with these shirts and one is that you cannot remove the ink if you make a mistake. Best practices for garment dyed shirts: 1. Use a good emulsion 2. Get a thorough…
It seems appropriate to post this in the days leading up to the USA’s Independence Day. Unionwear located in Newark, NJ is the real deal in terms of union made, USA made hats, bags and other items. Their owner Mitch Cahn is a a strong advocate for worker’s rights (and a pretty fun guy if…
I feel very fortunate to get to spend some time with Andy Anderson at his studio in Nashville recently. Besides being one of the best screenprinters in the world for over thirty years he also is a master at creating motorcycles that are works of art, and then as if that isn’t enough, ranging far…
Actually, if you make a shirt like this, I would say that you need a history lesson. 1. This flag primarily came into use by racists when the civil right movement in this country finally gained some traction in the 60’s. There was a lot of hooey about states rights and ancestors, but it mainly came…
The Chicago Tribune wrote last week about $180K worth of phony Blackhawks hockey being seized by law enforcement under an effort with the oh so tricky “codename” Operation Team Player. This pales when one considers that the NHL’s big crackdown “Operation Red Zone” in 2013 netted $13.6 million in fake jerseys. Bootlegging is big business and…
There is that day when your contact at a big customer tells you that they are leaving. When I was younger my heart would stop, I would get depressed, etc. No longer. Over the years I have found that if you follow up and you have been doing a good job that the person that…
We send a computer mock up like The Pawtucket Film Festival example below to every single customer. What we want back (if all information is correct) is the word, “Approved.” Not “it looks good to me,” “wonderful,” “great,” “ok,” “thank you so much,” or any other number of niceties that might make you feel good…
We had a cool time with some fellow printers and a few chill vendors this week. A good time was had by all at our Ink Kitchen “East Coast Scrubdown and BBQ.” Three customers of mine hooked us up big time. Best Q around from Blue Ribbon BBQ, best brews around with Summer Ale and…
We printed some sample Nano shirts for Hanes and we at one point discussed some clever packaging ideas, but I forgot about all that until today when a can of Nano arrived. They are nice soft shirts that actually fit more than teenagers and I enjoyed receiving the clever packaging that promotes these good shirts.…
