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What Could Possibly Go Wrong?

We all know how to talk to customers. Don’t swear at them. Don’t call them names. Use that special customer service voice. But the most important way is to make sure they are happy with not only their end product, but also with the experience they had when ordering that product.  The best way to…

Back to the Whiteboard? Production Planning

When we were in little league, our coaches always had a white board with a layout of the game field that showed us our play, where each player should go and what we should do. As our company has grown, I started thinking about how we could more simply communicate with our team when things change.…

Printshop Workflows

Do you find creating efficient workflows in your shop a challenge? You’re not alone! In this Shop Talk recorded at the Impressions show in Fort Worth, Rick sat down with Ryan Graves, VP of Operations at Printed Threads, to discuss all things workflow, including the advantages and drawbacks of custom vs off the shelf shop…

Sustainability in Your Shop is a Process

Sustainability is more than a corporate buzzword. At least it should be. Corporations may have big budgets for dedicated CSR (corporate social responsibility) programs and cool infographics, but even without a big budget, there are plenty of things you can do to reduce waste, recycle resources and make your shop a more sustainable enterprise. Rick…

Kornit Fashion Week

Kornit decided to throw a big party at Kornit Fashion Week in Los Angeles this year and they made quite the impression. Over the week they threw several parties serving delicious beverages and VIP dinners with great food. There were several keynote talks and a tour of Denim FWD. We arrived in time for a happy…

Automation Is for Shops of Every Size

In this Shop Talk video Ed Levy of Hirsch Solutions talks with Rick about automating embroidery and other decorating processes for shops of all sizes. Automation used to be too expensive for smaller operations, but now it has become accessible to all. Rick shares how it went when Mirror Image integrated embroidery automation and Ed…

Want to Know What’s Involved in Starting a Decorating Business?

One of the most fascinating Shop Talks from the Atlantic City Impressions Expo was this panel discussing what it takes to start and run a small, medium or large decorating business. Stan Banks of T-Shirt Side Hustle, Lon Winters of Graphic Elephants and Dennis Tam of Ampersand Print Co joined moderator Rick Roth and walked…

Aaron Feuerstein R.I.P.

Aaron Feuerstein passed away at age 95 on November 4th. December 11, 1995 the factory Malden Mills in Lawrence, Massachusetts burned to the ground in one of the biggest fires in New England’s history. The owner Aaron Feuerstein instead of taking the $300,000,000 and closing down, paid his 3,000 workers for months and paid their…

S and S…and T and S and C…. S &S Activewear Purchases TSCApparel

S and S Activewear signed an agreement to purchase TSC Apparel. This comes on the heels of the acquisition of S & S by investment group CD&R (Clayton, Dubilier & Rice) earlier this year. No word yet on the fate of the six TSC Apparel warehouses. This is further concentration of the garment distribution business…

Print Hustlers 2021

Print Hustlers 2021, produced by Printavo and MADE Lab, was held last weekend (October 22-23) at the Ace Hotel in Chicago.  Speakers from music, sports, and food and beverage backgrounds, as well as some exceptional folks from our own industry, spoke about creativity, design, sales, manufacturing and business, sharing knowledge about the mindsets and approaches that have been the foundation…

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