Sometimes you’ll ship an order that was inspected and looked fantastic and then two days later the customer is calling saying there’s a problem- that white print on a red garment has turned pink. It’s one of the the worst feelings in the world. If you’re wondering why it happened and how to stop it…
We have received a few requests to examine shirts lately where the ink cracked. I also have seen numerous posts on Facebook that ask, “did I overcure the ink?” Wishful thinking is usually involved in that last question. It is technically possible to overcure ink, but I have actually never seen it myself in over…
We’ve got a free master class for you in today’s Shop Talk video. I interviewed Lon Winters of Graphic Elephants and Rick Roth of Ink Kitchen and Mirror Image about how they started in screen printing, what they wish they had known back then, and what they’ve learned since. So much good info in this…
A couple of years ago two screen print shop owners, Andy Rudman of Shirt Kong and Dylan Gilligan of Upstate Merch, decided to open their weekly conversations to the community at large and created The Shirt Show podcast. In this Shop Talk Rick talks with Andy and Dylan about what’s happening in the screen printing…
Blue Star Innovation Group (BSIG) and PSG just bought Printavo and Inksoft, former competitors in the software arena in the garment decoration world. BSIG is Jerry Jones and more, including all of his children, operating out of the Dallas Cowboy complex. There is no word yet on whether Jerry (Net Worth 10.3 Billion Dollars) will…
Learn how to use your cell phone to create powerful marketing content that will grab people’s attention. You don’t need to be a pro or buy fancy equipment. Your phone will do just fine. Don’t know what kind of content to create? Experts Sergio Ramirez of Video Marketing Beast and Stan Banks of T-Shirt Side…
We all know how to talk to customers. Don’t swear at them. Don’t call them names. Use that special customer service voice. But the most important way is to make sure they are happy with not only their end product, but also with the experience they had when ordering that product. The best way to…
When we were in little league, our coaches always had a white board with a layout of the game field that showed us our play, where each player should go and what we should do. As our company has grown, I started thinking about how we could more simply communicate with our team when things change.…
It was great to be back in Long Beach doing Shop Talks at the Impressions Expo. If you couldn’t make it, or even if you were there, take a look at our video of expo highlights. Full video edits will be rolling out soon.
Welp, we made this mistake again. Using a low bleed ink when we didn’t need to and then hot stacking hundreds of shirts led to the back of one shirt bleaching out the front of the shirt it was laying on top of. We ruined about 500 shirts before realizing our mistake. Make sure to use…
