I knew Charles Kernaghan personally through my work with Amnesty International and I can say he was a truly great human being. You can read his obituaries in the Washington Post and NY Times. He was known as one of the originators of the anti-sweatshop movement and as “the man who made Kathie Lee cry”…
Seems like trade shows are back on track. Impressions AC was pretty good, FESPA raises the bar, and lots of people at FESPA were all gung-ho talking about the Impressions show in Long Beach as things move in fits and starts back to some sort of normalcy. FESPA is an international printing show, once held…
The New Orleans Jazz and Heritage Festival has close to 500,000 attendees over the course of two long weekends. Crowds can gravitate to any of 12 stages to New Orleans greats like Irma Thomas, the Nevilles or the Soul Rebels, national acts like The Black Crowes, Kool and the Gang, The Who, Elvis Costello, or…
Sometimes you’ll ship an order that was inspected and looked fantastic and then two days later the customer is calling saying there’s a problem- that white print on a red garment has turned pink. It’s one of the the worst feelings in the world. If you’re wondering why it happened and how to stop it…
We have received a few requests to examine shirts lately where the ink cracked. I also have seen numerous posts on Facebook that ask, “did I overcure the ink?” Wishful thinking is usually involved in that last question. It is technically possible to overcure ink, but I have actually never seen it myself in over…
We’ve got a free master class for you in today’s Shop Talk video. I interviewed Lon Winters of Graphic Elephants and Rick Roth of Ink Kitchen and Mirror Image about how they started in screen printing, what they wish they had known back then, and what they’ve learned since. So much good info in this…
A couple of years ago two screen print shop owners, Andy Rudman of Shirt Kong and Dylan Gilligan of Upstate Merch, decided to open their weekly conversations to the community at large and created The Shirt Show podcast. In this Shop Talk Rick talks with Andy and Dylan about what’s happening in the screen printing…
Blue Star Innovation Group (BSIG) and PSG just bought Printavo and Inksoft, former competitors in the software arena in the garment decoration world. BSIG is Jerry Jones and more, including all of his children, operating out of the Dallas Cowboy complex. There is no word yet on whether Jerry (Net Worth 10.3 Billion Dollars) will…
Learn how to use your cell phone to create powerful marketing content that will grab people’s attention. You don’t need to be a pro or buy fancy equipment. Your phone will do just fine. Don’t know what kind of content to create? Experts Sergio Ramirez of Video Marketing Beast and Stan Banks of T-Shirt Side…
We all know how to talk to customers. Don’t swear at them. Don’t call them names. Use that special customer service voice. But the most important way is to make sure they are happy with not only their end product, but also with the experience they had when ordering that product. The best way to…
